Instaink

[Printer409]

Please cancel the instaink, printer quit working and took it back to the store!

[Garp_senchau]

@Printer409, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

To cancel:

Sign into your account:

Home / Home Office: Sign into your Instant Ink account

Business: Sign into your Instant Ink for Business account

Verify the serial number by selecting Overview and then Printer Details in the Status area.

Click HP Instant Ink, then Update Plan in the left menu.

Scroll to Plan Details.

Click Cancel my HP Instant Ink Subscription and then follow the prompts.

You receive an email confirmation immediately and another at the end of the billing cycle.

I suggest you refer to this guide: Instant Ink account management | HP® Support 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Regards,