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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended

Hi

I have an

Hp officejet 6950 printer

And 903xl ink

Why doesnt it recognize it?

1 REPLY 1
HP Recommended

Hi @Yifme,

 

Welcome to the HP Support Community!

 

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

 

Your HP OfficeJet 6950 series printer is only compatible with HP 903 or 903XL cartridges that are intended for your specific region. If the printer does not recognize the 903XL ink, the common reasons are:

 

Regional mismatch – HP cartridges are region-coded. If the cartridge was purchased in a different region/country than the printer was originally set up for, it will not work.

 

Non-genuine cartridges – If the cartridge is refilled, remanufactured, or counterfeit, the printer may reject it.

 

Improper installation – Ensure the orange protective tape and plastic cover are completely removed, and that the cartridge clicks firmly into place.

 

Firmware update needed – Visit HP Support and install the latest firmware for your printer.

 

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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