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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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‎12-10-2022 10:18 AM

HP Recommended
Product: HP DeskJet 2723e All-in-One Printer
Operating System: Microsoft Windows 11

Hello all. I recently purchased an HP Deskjet 2723e printer and on the box, it said I would receive a free 9 month trial to Instant Ink if I were to redeem it within 7 days of setting my printer up. I enrolled in it right after I was done setting my printer up but I was only given 2 months instead of the promised 9. Can any one help me get my full trial please? Thank you.

Category:
3 people had the same question
3 REPLIES 3

‎12-12-2022 09:56 PM

HP Recommended

I also have the same issue.  I bought a HP Deskjet 2734e printer and on the box it also said I would get a 9 month free trial if I redeemed it within 7 days of setting my printer up.  I enrolled right after as well, but was only given 2 months instead of the promised 9 months as well.  I would like some help too please! 

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‎12-16-2022 01:52 AM

HP Recommended

Hi @JoshuaDP13,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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‎12-16-2022 01:53 AM

HP Recommended

Hi @AiLoveYeu1,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

Was this reply helpful? Yes No
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