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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Michaelcnc
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Instant Ink A SCAM.... Customer Support? ARE YOU KIDDING

HP Recommended
officw pro 8710
Mac OS X 10.10 Yosemite

I Will NEVER purchase another HP product .. Instant Ink is a scam. My printer is being held Hostage because I canceled. I paid hp for almost 2 years, I paid DOUBLE what I could have purchasing product from a store.  NOW I'm dealing with hp foreigners at NO-Customer NON SUPPORT... They are minuns that will NOT transfer me to a US representative. While I was on the program, ran out of ink and had to purchase my own ink, and then complained. They sent me a cartridge after the fact. NOW they say I have to remove THEIR CARTRIDGE.  WHAT A LOAD OF CRAP... I will be having a printer bashing party and will record it. NEVER AGAIN WILL I BUY AN HP, after purchasing no less than 6 hp printers through the years. 

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BDK81
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Message 2 of 3
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HP Recommended

No it's not. You can easily install a regular cartridge and start printing again like you used to. Instant Ink is an ink subscription. It doesn't matter if you have a physical item in your hands. Is your TV being held hostage because you cant watch Netflix after you canceled it? No it's not. You just have to watch regular TV.

 

The misconception of Instant Ink is astounding to put it mildly.

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asmita6658
HP Support Agent
HP Support Agent
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Hi @Michaelcnc

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

Asmita
I am an HP Employee

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