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HP OfficeJet Pro 8720 All-in-One Printer

I have been sent 3 boxes of cartridges that I have not used yet, so I cancelled my subscription to HP Instant ink. Will I be able to use the cartridges I have?

1 REPLY 1
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@pmeares 

 

Welcome to the HP Community --

 

This is one of those situations where it is good to ask first and then act.

 

No, you cannot use subscription cartridges outside of the subscription.

 

For example,

  • After cancelling, all the Instant Ink cartridges must be removed from the printer.  Purchase and install a fresh new set of HP cartridges.
  • At the end of the final billing, the subscription cartridges will lock.
  • Subscription cartridges, even new ones, cannot be used in any other printer.
  • Subscription cartridges remain the property of HP and should be returned to HP at the conclusion of the subscription.

 

Instant Ink Support Website

 

  Get HP Instant Ink Support

Change Country / Region as needed

Scroll down to find phone contact information

 

Read to understand the Instant Ink cancellation / termination process and your responsibilities 

 HP Instant Ink - Cancel Your HP Instant Ink Service

Section Cancel your account

OR

Direct Link

Cancel your account

 

Video – Cancel HP Instant Ink

How to unsubscribe or cancel HP Instant Ink subscription

 

What if?

  HP Instant Ink - Stopping a Cancellation

 

 

HP Instant Ink - Recycle HP Instant Ink Cartridges / Subscription Cartridges

 HP Instant Ink - Recycle HP Instant Ink Cartridges

 

Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

 

 -- No Joy?

Comments, questions, objections, or need information not found online at the  Get HP Instant Ink Support Website ?

 

Your faster option:

Contact the team at  HP Instant Ink Support during business days and hours available in your region.

 

OR

 

You may continue to wait here in the HP Community for an agent to find and respond to your question.

When necessary, Agents can access private information.

Waiting is not faster – our HP Community is not  HP Instant Ink support  – Waiting generally works.

 

 

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People who own, use, and support HP devices.

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Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

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