• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Locked

‎09-04-2019 05:55 AM

HP Recommended
Product: HP4655
Operating System: Microsoft Windows 10 (32-bit)

When I print I get a full screen advertisement about joining Instant Ink.  I don't want Instant Ink and I don't want the advertisement.  I want it to go away but the only solution is to close it and it shows up again when I print again

1 REPLY 1

‎09-06-2019 10:33 AM

HP Recommended

Hi @ABQJim

 

Welcome to the HP Support Community. 

 

Try these steps to turn off the printer notifications - 

 

Click on the Start or the Windows icon > Settings > System > Notifications & Actions > Scroll down and turn printer notifications: off

 

If the issue still persists, try removing the Web Services - 

 

1. From the printer control panel display, touch ( ePrint ), and then touch (Web Services Settings).
2. Touch Remove Web Services.
3. Touch Yes to confirm. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community or Agent Ask the Virtual Agent
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.