Instant Ink Cancellation and Final Bill

[Eric1792]

Why am I unable to cancel my instant ink subscription immediately? Why must I pay for one final month of service that I’m no longer using? My HP printer is no longer being used and has been offline for some time. I want to immediately cancel my instant ink subscription. I do not want to pay for one final billing cycle. 

[Bob_Headrick]

The HP Instant Ink subscription is billed in arrears, i.e., after the month of service has gone by.  If you wait for the bill before cancelling the service you will already be in the next month and there will be a final bill for the last month.

You should also be aware that once the service is cancelled any HP Instant Ink cartridges will no longer work and will need to be replaced.  When you sign up for the Instant Ink program you are NOT purchasing ink, you are purchasing a subscription to a set number of pages per month.  The ink is supplied, but remains the property of HP and must be returned if you cancel the program in accordance with the terms of service.  See sections 5.d and 9.c of the terms of service here.

[aazua]

The billing-in-arrears explanation clears this up. It would still help if the final charge and cancellation date were shown clearly before a user confirms cancellation.

[aazua]

Spoiler

Clear billing history makes cancellations much easier to understand. I use this household account resource  and this convenient utility checker  for similar billing checks.