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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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HP DeskJet Plus 4155 All-in-One Printer

Why am I unable to cancel my instant ink subscription immediately? Why must I pay for one final month of service that I’m no longer using? My HP printer is no longer being used and has been offline for some time. I want to immediately cancel my instant ink subscription. I do not want to pay for one final billing cycle. 

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The HP Instant Ink subscription is billed in arrears, i.e., after the month of service has gone by.  If you wait for the bill before cancelling the service you will already be in the next month and there will be a final bill for the last month.

You should also be aware that once the service is cancelled any HP Instant Ink cartridges will no longer work and will need to be replaced.  When you sign up for the Instant Ink program you are NOT purchasing ink, you are purchasing a subscription to a set number of pages per month.  The ink is supplied, but remains the property of HP and must be returned if you cancel the program in accordance with the terms of service.  See sections 5.d and 9.c of the terms of service here.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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