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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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‎01-08-2023 11:25 AM

HP Recommended
Product: HP DeskJet 2632 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Hello, I am on the free Instant Ink 15 pages plan. If I switch to a paid plan for a month to get more pages, will I be able to switch back to the free plan again? Or will it disappear?

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-11-2023 08:29 AM

HP Recommended

Hi @whippydippy,

 

Welcome to the HP Support Community

 

I understand you need information regarding the Instant Ink Plan. Not to worry I will help you to get a resolution to resolve the issue.

 

Plan change limitation. If a Participant upgrades a Printer Enrolled in the Free Printing Plan to a Paid Plan (an “Upgraded Printer”), the Participant may not subsequently revert the Upgraded Printer back to the Free Printing Plan. free printing. Additionally, a Participant may not upgrade a printer used under a Paid Plan to the Free Printing Plan.

 

Please refer to this document: https://instantink.hpconnected.com/us/en/l/v2

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

View solution in original post

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1 REPLY 1

‎01-11-2023 08:29 AM

HP Recommended

Hi @whippydippy,

 

Welcome to the HP Support Community

 

I understand you need information regarding the Instant Ink Plan. Not to worry I will help you to get a resolution to resolve the issue.

 

Plan change limitation. If a Participant upgrades a Printer Enrolled in the Free Printing Plan to a Paid Plan (an “Upgraded Printer”), the Participant may not subsequently revert the Upgraded Printer back to the Free Printing Plan. free printing. Additionally, a Participant may not upgrade a printer used under a Paid Plan to the Free Printing Plan.

 

Please refer to this document: https://instantink.hpconnected.com/us/en/l/v2

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

Was this reply helpful? Yes No
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