Instant Ink Free Trial

[Jack197]

Hi all, 

Bought my printer today and didn't see a code on the flyer or a way to start the free trial on the enrollment / set up on the app. On my account online there's no free months mention anywhere — help much appreciated! 

[Kumar0307]

@Jack197, Welcome to the HP Support Community!

There is no free plan now. That offer is no longer available. You will have to pick a plan according to your requirements as mentioned on the Instant Ink home page that will be a paid plan.

Do you have any offers mentioned on the printer box about the free months? If yes, free months are different from the free plan. Once you select the plan, you will get that many free months credited to your Instant Ink account.

Hope this answers your query. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

[Jack197]

Hi @kumar0307,

Apoligies - I was referring to the content on the box about the 4 months free. I've signed up to instant ink but the months aren't showing on my account. I've been told I'll be started billing from when I receive my first cartridges, but nothing mentioned about the free months.

Thanks!

Jack

[Kumar0307 · Accepted solution]

@Jack197

To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

Keep me posted.