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‎05-06-2023 03:10 AM

HP Recommended
Operating System: macOS 11.0 Big Sur

I currently have an instant ink plan, however my printer has stopped working, it keeps having paper jams, I've tried all the trouble shooting guides with no luck. I'm looking at buying a new printer, many of them come with 6 or 9 months of Instant Ink included. If I buy one, would I be able to add the 6 or 9 months to my existing plan or would I need to set up a new account and cancel my existing plan?

1 REPLY 1

‎05-08-2023 09:46 PM

HP Recommended

Hi @Jayeff1602,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

This might require one on one interaction to know more about the plan.

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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