• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Locked

‎11-27-2019 04:45 AM

HP Recommended
Operating System: macOS 10.15 Catalina

Hi.

 

This seems to be a topic that comes up a lot. How the heck to print monthly instant ink invoices.

 

I have read multiple responses from users and hp technicians suggesting the:

- Login

- Print History

- Select Month

- Print

...etc route, however that doesn't seem to match up with what I can access. 

 

I access and 'sign in' to my instant ink account, and am given these options from the drop-down menu:

Screenshot 2019-11-27 at 11.35.10.png

 

There is nothing there to access account / print history details. Clicking on 'settings' only allows me to edit my contact details etc. 

 

Am I logging in to the correct website? 

 

As a business owner requiring the invoices for my books, this whole process is an utter pain every month... I can't help thinking it would be so simple to just email invoices out to customers? Or certainly streamline the process needed to actually find them at the very least! 

 

Any help greatly received, I have resisted the urge to throw my computer and printer so far, although patience is being tested!

 

Many thanks

Danny

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community or Agent Ask the Virtual Agent
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.