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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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HP Officejet Pro 8610 e-All-in-One Printer

I tried to cancel this service, since I have so much extra ink, and the printer will not work.  Now, the printer head needs replacing and I am going to dispose of the printer.  Can I get a refund on all of the extra ink that I have???

 

What a rip off.  Buyer beware!!!

 

1 REPLY 1
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Hi @manermane,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Usually, once the instant ink program is canceled, the instant ink cartridges will not work. However, will need some additional support from our internal teams in HP for has to help you further. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
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