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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Timkirk3
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Instant Ink Service is the absolute WORST

HP Recommended

I turned off my instant ink to my work computer while being forced to work from home. I am back at the office now so thought it would be easy to activate this service again. Nope....

This system is genius: To activate the printer you must print a test page

When you don't have an active instant ink account you can't print????????????

 

So I called in to someone on the other side of the world and after 20 minutes of her trying to add it she put me on hold for 

another 25 minutes and then.........dial tone

She did ask me for a call back number in case we got disconnected but apparently she lost it 

 

This is a terrible set up!!! And after 2 hours I still have no printer. But no instant ink, no printer 

Just a cluster F of a systemyou think you could at least have decent service 

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ShlomiL
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HP Recommended

Hi,

Could you please clarify your printer model?

 

You may locate the claim code using the printer screen when applicable, or using the HP Smart app.

 

Please let us know your printer model and operating system on your computer or mobile device connected to the same network as your printer.

 

Shlomi



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