• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .

‎11-13-2026 03:55 AM

HP Recommended
Product: HP Instant Ink

Does anyone else have issues with HP sending them ink cartridges ahead of running out of ink? This is the 3rd time that my printer is out of ink and no shipment had even gone out from HP. They continue to bill me for a monthly service that is supposed to be reliable and ensure you can print whenever you want/need to. My usage has not increased past the selected plan - and often are well under the page counts. It takes weeks for the package to arrive once I manually request the cartridges and always happens when I have a need to continue printing!!! HP suggests going to buy cartridges from a store to use in the meantime, however this is exactly what their ink service is supposed to eliminate!! Why should subscribers pay for more cartridges when HP cannot uphold their end of their service agreement? Please let me know if this has also happened to you - If it is a common issue, I will look into purchasing a different printer from one of their competitors since ink delivery or easy refills by user is readily available elsewhere. 

Reply
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community or Agent Ask the Virtual Agent
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->