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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎01-05-2023 04:15 AM

HP Recommended
Product: HP ENVY 6010 All-in-One Printer
Operating System: Microsoft Windows 11

Hi,

 

My existing Credit card expired and I have updated the Card details twice and updated on Online but the Plan is still in Suspended Stage.

I have tried reconnecting, Wifi, restarted the printer, router and all. nothing seems to be working. 

 

I cannot print now, can this be resolved  sooner for me?

1 person had the same question
1 REPLY 1

‎01-10-2023 02:20 AM

HP Recommended

Hi @VishSuji,

 

Welcome to the HP Support Community

 

I understand you are facing an Instant Ink issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist you better, I have sent out a private message to assist you with the next course of action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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