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- Instant Ink Supply System problem with ink cartridges

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10-14-2023
09:49 AM
- last edited on
10-14-2023
01:36 PM
by
MayS
I have HP Instant Ink charged monthly for my OfficeJet Pro9010. I received a message to replace black cartridge. I received black cartridge this week but by mistake replaced the cartridge with one received earlier this year (warranty expired 3/23). I removed that cartridge and replaced with cartridge received this week (warranty 2025). Then recevied another supply system error on the blue cartridge. I only have a blue cartridge with warranty expired. I received another supply system error message. Also received a paper jam message but checked that and there is no paper jam. I need new color cartridges with unexpired warranty.