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I have the 50 pages/month plan, paying monthly. If I switch to the annual plan for 600 pages, what happens if I go over the 600? Do I get charged per 10 pages like the monthly plan? If so when does that charge take place? At the end of the 12th month?

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@pauldzi 

 

Welcome to the HP Community --

 


@pauldzi wrote:

I have the 50 pages/month plan, paying monthly. If I switch to the annual plan for 600 pages, what happens if I go over the 600? Do I get charged per 10 pages like the monthly plan? If so when does that charge take place? At the end of the 12th month?


 

You might best contact HP Instant Ink Support directly.

I can offer the following --

 

 Instant Ink - Terms of Service - USA

 

As of this writing...

 

There are two main places where the yearly plan are mentioned.

Section 7 -- Paying for your Service

Section 9 -- Additional HP All-in-ONE terms for Instant Ink

Sub-section Addendum Terms for Yearly Service Plans

 

d.  Paying for Your Yearly Service Plan

ii.  Your Yearly Service Plan will automatically renew, and Your Payment Method will be charged Your Service Plan Fee plus taxes on a Yearly Period or when You have used all of Your Service Plan Pages, whichever is earlier. 

 

--------------------------------------------

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Depending on the region, the website posts limited Saturday hours in addition to Mon-Fri hours.

 

-- Dragon Suggests --

 

1)  Contact Instant Ink Support -

 

Open

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Click the Flag near the bottom of the page to update the region / country.

 

⇶  Scroll up / down to "Additional Support"

      Check phone and days / hours of operation.

 

OR

 

2)  Wait here for a Community Agent to find your request and answer your Instant Ink and Plan related questions.   NOTE >> Instant Ink Support and HP agents can access private information.

 

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