Instant Ink cartridge

[fivewrite]

I have paid for Instant Ink monthly for years, andI never get any cartridges. I badly need a black one, but HOW can I ever get HP to take notice of me?

[Raj_05]

Hi @fivewrite,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

I'm sorry to hear about the trouble you're having with your HP Instant Ink subscription! Here’s what you can do to get assistance.

• Check your HP Instant Ink account: Log in to your HP Instant Ink account and confirm that your subscription is active. Make sure there are no billing issues or pending charges that could be preventing cartridge shipments.
• Check for pending cartridge shipments: Ensure your shipping address is correct and there are no issues with deliveries that might be preventing the cartridges from arriving.
• Troubleshooting Cartridge Orders: Sometimes there are delays or issues with the system recognizing when new cartridges need to be shipped. Try canceling and reactivating your subscription through the account settings or through HP support to see if it resolves the issue.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support