Instant Ink cartridges not working

[Allan8864]

Instant Ink is a tip/off! Too much ink has been sent and now that I am no longer enrolled, I can it use it. I have paid for the ink but it is unusable. Is there a away to help this situation?

[Garp_senchau]

@Allan8864, Welcome to HP Support Community,

Thank you for posting your query.

Unfortunately, Instant Ink cartridges can only be used while you're enrolled in the Instant Ink plan. Since you're no longer enrolled, the ink cartridges won't work because they’re tied to the subscription.

If you don't want to use the Instant Ink cartridges anymore, you can switch to regular HP ink cartridges. Simply purchase the standard cartridges compatible with your printer, and they should work without any issues.

Reference: Instant Ink account management | HP® Support

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Regards,