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‎09-14-2026 12:59 PM

HP Recommended
Product: HP ENVY 4520 All-in-One Printer

My Envy 3 in 1 died, I replaced with OfficeJet 8125.  I received my cartridges for Instant Ink, and have installed them in the 8125

 

i also received a cartridge for the Envy after it died. How do I return the Envy cartridge?

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1 REPLY 1

‎09-15-2026 08:50 AM

HP Recommended

Hi @Alachua 

 

Welcome to the HP Support Community! 

 

Thanks for posting your query! We're here to help you get back up and running.

 

I'd like to help you with your Instant Ink query.

 

Follow the instructions below to order recycling envelope to return the unused/defective/old cartridges-

 

  • Sign in to your HP Instant Ink account: https://instantink.hpconnected.com/subscriptions 
  • Once you have logged in Click on Instant Ink option on the left hand side of the page. 
  • Then click on Shipment Tracking: 
  • Now look for an option that says "Recycle your ink cartridge" 
  • Click on it and fill in the required details to obtain the return envelope.

 

Take care, and have an amazing day!

 

Thanks,

Hawks_Eye

I'm an HP Employee.


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