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Common problems for HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP+ PLANS: INK AND TONER..
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Instant Ink for only the Black Ink

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macOS 10.13 High Sierra

Hey guys! 

so because im a student, everything that I print is black and white..i just signed up for Instant Ink. I just wanted to know..if I was only using the black one and the color cartridge was still full, are they still going to send me replacements? 

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HP Recommended

Hey there! @linadolly

 

When you are enrolled in HP Instant Ink, you do not need to purchase replacement ink cartridges from retail stores. Review the following:

  • HP monitors the ink levels when your printer is connected to the Internet and Web Services is turned on.

  • Replacement ink cartridges are automatically shipped when your ink cartridges have enough ink to print twice the number of pages included in your monthly plan. You do not receive replacement ink cartridges every month, but they should arrive before you run out of ink.

  • Replacement ink cartridges can take up to 10 days to arrive, which should be sufficient for customers with regular usage.

Refer the instant ink FAQ for more information. Click Here

 

If you have not received the replacement ink cartridges yet. Please share out few details in a private message, so I can check your account details and initiate an order to ship you the replacement ink cartridges at an express shipment.

 

Instant ink Email Address

Instant Ink Account Number

Address to ship the cartridge

 

Hope to hear from you soon!

 

Take Care! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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A4Apollo
I am an HP Employee

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