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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎09-08-2024 09:51 AM

HP Recommended

I’m being charged for instant ink but no ink…ever!! It says ready to print but connectivity issues, so it won’t ship the ink I pay for monthly. I received one shipment a year ago but it was for the wrong cartridge. There is zero support and virtual assistant is useless. Canceled subscription today but I’ll still be charged next month. Meanwhile I’ve had the printer over a year and out of ink for at least 4 months. Setting up subscription on Amazon today. 

1 REPLY 1

‎09-10-2024 10:47 AM

HP Recommended

Hi @Aamberrt,

 

Welcome to HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that you are facing an issue with your instant ink account charges and ink delivery.

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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