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Level 1
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Message 1 of 4
164
Flag Post

Instant Ink in Canada

HP Recommended
ENVY Photo 7155
Microsoft Windows 10 (64-bit)

When I try to enroll in Instant Ink, I get redirected automatically to the US site. Signing up there requires a US-based shipping address. I live in Canada.

3 REPLIES 3
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Level 17
Level 17
29,399 29,120 5,046 11,521
Message 2 of 4
Flag Post
HP Recommended

Hi,

You should click the top flag icon to change the location to Canada:

https://instantink.hpconnected.com/ca/en/l/

 

Also, make sure your account details are correct:

https://support.hp.com/in-en/document/c04957313

 

Shlomi



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If my post resolve your problem please mark it as an Accepted Solution 🙂
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Author
Level 1
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Message 3 of 4
Flag Post
HP Recommended

The flag icon doesn't work. Nothing happens when I click on it.

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Author
Level 1
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Message 4 of 4
Flag Post
HP Recommended

Okay I fixed it. I checked my account settings, changed my location to Canada, and logged out and logged back in. Thanks!

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