Instant Ink language choice

[Whitters1uk]

Hi

I live in Switzerland and I registered for the free 6 months of instant ink yesterday.

The language page for Instant Ink defaults to German for Switzerland, but as I live in the French speaking part of Switzerland (as do around 25% of the population) I do not speak German. My main HP account and app is in my mother tongue English, so why can't I change the Instant Ink page to English or one of the Swiss national languages such as French?  

[Kumar0307]

@Whitters1uk, Welcome to the HP Support Community! I’m here to help.

I understand you would like to change the Instant Ink page language.

Language is country/region specific. You may open the Instant Ink page on Google Chrome and use the 'Translate page' option to see in English.

For more info, refer to this document.

Hope this helps! Let me know how it goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

[Whitters1uk]

Thank you for your reply.

I will do that but it is a shame that even French, one of the national languages of Switzerland and spoken by 2 million people, is not an option so that when I receive emails on my phone I can have a go at reading them without having to copy them into google translate each time. Of course English would be perfect but I understand that you can't cover all language choices

[Kumar0307 · Accepted solution]

@Whitters1uk

I understand your concern and will forward your feedback to the respective team in HP to work on the same.

Keep me posted for any other assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day!