Instant Ink not sending ink quickly enough

[Joe20304050]

I am running out of initial instant ink after painting around 30-40 pages.

I am not getting replacement yet.

As per above, I am not happy with the HP instant ink service since it causes my printing job stuck at this point.

Please figure out a way to make this service work better and smoother.

Thanks.

[Raj2111]

Hi Joe20304050

Welcome to the HP!

I understand that you are facing issue with Instant ink delivery, I am glad to assist you today.

I acknowledge that you've encountered challenges with your experience using HP Instant Ink. However, I'd like to inform you that you have the option to log in to your Instant Ink account and place orders for ink whenever you require it. This allows you to have more control over the ink replenishment process and ensures that you receive the necessary supplies in a timely manner. If you encounter any difficulties or have questions about the ordering process, please feel free to reach out, and we'll be happy to assist you in making the most of your Instant Ink subscription. Your satisfaction is important to us, and we are here to help address any concerns you may have.

I've sent you a private message with reset instructions.

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile.
 

Please perform these steps and Feel free to reply to your public post for any further assistance.

Thank you for being a Valuable Member of our HP Family.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

-Regards

Raj