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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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HP OfficeJet Pro 8035e All-in-One Printer
Microsoft Windows 11

I am printing multiple copies of a 2 page Google Doc, but the print job keeps failing, misprinting, only printing the top inch or two of the page, spitting out blank pages.  But it does work sometimes.  I've managed to get 42 usable copies, or 84 pages.  But Instant Ink says I printed 100 pages.  Now I'm going to use up my rollover pages and then some.  I feel like I should just go to a copy store and print it there!! 

 

To top it all off, my yellow ink is depleted, and I need to go BUY ink cartridges today, which is something this plan was supposed to avoid.  

 

How do I get my page count corrected??

1 REPLY 1
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Hi @CraftALife,

 

Welcome to the HP Support Community

 

I understand you are facing an Instant ink issue with your HP OfficeJet Pro 8035e. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

 

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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