-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
-
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
-
- HP Community
- Apps, Services & Software
- HP Instant Ink
- Instant Ink "Cartridge Failure"

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
08-02-2022
12:30 PM
- last edited on
08-02-2022
12:42 PM
by
MayS
Product: HP OfficeJet 5230 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)
Hi, I just received a new set of Instant Ink cartridges. However, even after following all steps suggested by the virtual agent, I continue to receive a "Cartridge Failure" from the color cartridge. It seems to be faulty and it would be great if you could send me a new one. Thanks in advance!
Solved! Go to Solution.
1 ACCEPTED SOLUTION
1 REPLY 1
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
or
Ask the Virtual Agent
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.