Instant Ink ripoff!

[TJun]

I got a new HP printer a couple months ago and signed up for instant ink, which I've never bothered with before. I already had ink cartridges that worked well after I put them in the printer and printed just fine for 2 months (1 color cartridge and one black one). I also had another store bought black cartridge in my desk for future use. Today I decided to cancel instant ink because they require the printer to always be on so they can track things, and that is a waste of energy. My instant ink subscription supposedly is good through Feb 3, 2023. I changed my black ink cartridge today, same day I cxld instant ink, and suddenly NONE of the cartridges I have work at all, including the one sent to me BY instant ink. I keep getting "cartridges in the wrong slot" error. The "helper" on the phone told me some **bleep** and bull story about the cartridges being only for my new printer installation. I had a 2 perfectly fine store bought cartridges before I got the instant ink cartridge, a new instant ink cartridge that was supposed to be fine through Feb 3, and now everything is "just for the printer installation". Save yourself.

[Elohi_NR]

Hi @TJun,

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I'd be happy to help you!

This situation will need some additional support from our internal teams in HP.

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