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10-05-2022 07:06 AM
Hi, I'm tryng to sign up for the instant ink. I'm getting an error message at the final stage. Gss001. Can you help? Is this because i have been very slow to try the instant ink out? I've had the printer for a couple of years but never set it up with the smart app. Its a HP 6430 all in one printer. Thanks. Sarah
10-09-2022 11:05 AM
Welcome to the HP Support Community
I'd like to help!
I understand you are unable to finalize the instant ink subscription.
Try using a different browser to complete the enrolment, (Ex: Safari, Chrome)
You may also refer to the document -- Enrolling in HP Instant Ink
Also, Make sure the date and time on the computer are set correctly.
Hope this helps! Keep me posted.
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