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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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‎10-05-2022 07:06 AM

HP Recommended
Operating System: macOS 11.0 Big Sur

Hi, I'm tryng to sign up for the instant ink.  I'm getting an error message at the final stage.  Gss001.  Can you help?  Is this because i have been very slow to try the instant ink out? I've had the printer for a couple of years but never set it up with the smart app.  Its a HP 6430 all in one printer.  Thanks. Sarah 

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2 REPLIES 2

‎10-09-2022 11:05 AM

HP Recommended

Hi @SazzyM7,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you are unable to finalize the instant ink subscription.

 

Try using a different browser to complete the enrolment, (Ex: Safari, Chrome)

You may also refer to the document -- Enrolling in HP Instant Ink

 

Also, Make sure the date and time on the computer are set correctly.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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‎11-17-2022 04:54 PM

HP Recommended

Do yourself a favor and don't.

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