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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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Microsoft Windows 10 (64-bit)

Hello, I tried to change my Instant Ink plan from 100 to 300 pages a month yesterday but it has been changed to 700 pages. I've tried WhatsApp and Messenger to speak to an actual person to set my account back to 300 pages but my messages are literally being ignored. I did not want to buy 700 pages as I don't need that many pages, it's too expensive (£22.49) and my plan resets on the 10th. What can I do? 

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Hi @BowleyFitz,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

This might require one-on-one interaction to fix the issue.

 

As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers who should be able to sort this out. 

 

For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
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