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envy7855 all in one
Microsoft Windows 10 (32-bit)

If I am running low on my Instant Ink pages left to print and I want to print a 50ish page document, can I just buy a store cartridge and use that one to finish the document and they put the Instant ink cartridges back in?

1 ACCEPTED SOLUTION

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Hey there! @rebuc1

 

Yes, certainly you can use the regular ink cartridges to stop the page count.

 

But, unless you cancel your enrollment, you are still charged the monthly fee. If any of the ink cartridges installed in your enrolled printer are HP Instant Ink cartridges, then the pages you print are counted as plan, rollover, or additional pages.

 

Also, if you are using even a single instant ink cartridge on the printer it will still count the pages and you will be billed unless you replace all ink cartridges on the printer to a regular ink cartridge.

 

Refer this article to know more information about how HP instant ink works. Click Here

 

Hope this answers your query!

 

I hope you have a great day! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

 

A4Apollo
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Hey there! @rebuc1

 

Yes, certainly you can use the regular ink cartridges to stop the page count.

 

But, unless you cancel your enrollment, you are still charged the monthly fee. If any of the ink cartridges installed in your enrolled printer are HP Instant Ink cartridges, then the pages you print are counted as plan, rollover, or additional pages.

 

Also, if you are using even a single instant ink cartridge on the printer it will still count the pages and you will be billed unless you replace all ink cartridges on the printer to a regular ink cartridge.

 

Refer this article to know more information about how HP instant ink works. Click Here

 

Hope this answers your query!

 

I hope you have a great day! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

 

A4Apollo
I am an HP Employee

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