Create an account on the HP Community to personalize your profile and ask a question
12-12-2022 03:12 PM - last edited on 12-12-2022 03:17 PM by RodrigoB
How do I actually contact somebody in HP?
My account clearly shows that my Colour Ink is very low.
HP Have sent BLACK ink.
I cannot print in Colour, I have raised this twice with the virtual assistant, but they ignore my communications.
HP still take my money for a product they will not supply.
12-16-2022 06:18 AM
Welcome to the HP support community.
I understand that the ink-in-color cartridge is low, and I am glad to assist you.
To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message, reply to the message with your details.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Keep me posted.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
I am an HP Employee