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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
HP OfficeJet Pro 6978 All-in-One Printer

I have been a HP supporter for years, in my private life my Military life always perched HP products. When I cancelled my instant ink account a few weeks ago now my printer will not let me print unless I reopen my instant ink account.   (Printer screen:   Cartridge cannot be used until printer is enrolled in HP Instant Ink).  Question why I am being forced to use your instant ink.  FROM THIS DAY FORWARD I WILL NO LONGER BE USING HP PRNTERS EVEN THOU THIS LPRINTER IS IN GOOD WORKNG ORDER IT WILL BE GOING IN THE TRASH, I DO NOT LIKE BEING TOLD WHAT I CAN AN CANNOT UES.

1 REPLY 1
HP Recommended

You will need to replace the Instant Ink cartridges with retail cartridges.  When you sign up for the Instant Ink program you are NOT purchasing ink, you are purchasing a subscription to a set number of pages per month.  The ink is supplied, but remains the property of HP and must be returned if you cancel the program in accordance with the terms of service.  See sections 5.d and 9.c of the terms of service here.


Bob Headrick,  HP Expert

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