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- HP Community
- Apps, Services & Software
- HP Instant Ink
- Instant Ink

Create an account on the HP Community to personalize your profile and ask a question
07-12-2024 05:13 AM
I am currently subscribed to Instant Ink. I am paying $4.99 per month and I am only printing one page per month. When I tried to cancel my subscription you locked my printer preventing me from printing. I would appreciate it if you would release my printer. My ink cartridges are currently more than half full.
07-12-2024 05:51 AM - edited 07-12-2024 05:52 AM
It is true that Instant Ink / Subscription cartridges only work with an active subscription.
True - Printing one page a month is barely enough to keep the printer functional --
In my opinion, printing one page a month is not enough printing to warrant having a Print-by-Page subscription to an ink service.
NOTE
If you wish to skip the how-to, details, important service contract and cancellation information, scroll down to "Your faster option".
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What is "Free Ink"?
There is no extra cost for ink.
Ink is provided as part of your subscription - use a drop or use a cup full, ink is included at no extra cost.
Important
After the initial Ink Kit is mailed out, ink is sent (only) when the printer notifies the service that ink is depleted and a shipment is needed.
- All ink activated by the plan and all ink sent to you works as along as the trail / service is active.
and
- Subscription / Instant Ink remains the property of HP and should be returned to HP at close (termination) of the service contract.
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Who Benefits?
Instant Ink is an excellent service for those who print regularly, print high-density documents or artwork, or perhaps print lots of homework. For example, those who benefit the most include Teachers, musicians, writers who like hard copy, large families, small business offices, community centers, churches, and others who love -- or need -- to print on paper.
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HP Instant Ink - Support Website / Documents / Cancel & Contact Information
Start here >>> How Instant Ink works
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Instant Ink Support Website
HP Instant Ink Support - Website
Change Country / Region as needed
Scroll down to find phone contact information
It is important that you understand the Instant Ink cancellation / termination process and your responsibilities.
>>> Open and read >>> HP Instant Ink - Cancel Your HP Instant Ink Service
Section Cancel your account
OR
Direct Link
Video – Cancel HP Instant Ink
How to unsubscribe or cancel HP Instant Ink subscription
What if?
HP Instant Ink - Stopping a cancellation
Recycle HP Instant Ink Cartridges / Subscription Cartridges
HP Instant Ink - Recycle HP Instant Ink Cartridges
Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<
-- No Joy?
Comments, questions, objections, or need information not found online at the HP Instant Ink Support - Website ?
Your faster option
Contact the team at HP Instant Ink Support during business days and hours available in your region.
Reminder
Where available as an option, the phone number will display when the office is open for business.
Check to see when to call.
OR
Choose to continue to wait here in the HP Community for an agent to find and respond to your question.
When necessary, Agents can access private information.
Waiting is not faster – our HP Community is not HP Instant Ink support – Waiting generally works.
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