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ggg999 Student
Student
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Message 1 of 2
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HP Recommended

Instant ink 4 month free trial

HP 6978
Microsoft Windows 10 (64-bit)

Purchased from Staples, because they mentioned I can get 4 month free ink if I "enroll in HP Instant Ink between 7/7/19 and 9/14/19 "

http://spotlight.staples.com/hp-instantink

I enrolled the plan today, but don't get the 4 month free promotion. Please help!

 

1 REPLY 1
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Instant ink 4 month free trial

Hi @ggg999

 

Welcome to the HP Support Community. 

 

To better assist you - What plan did you enroll your printer in? 

 

For the 4-free months, you need to enroll the printer in a plan which is more than 15-pages. If you have opted for a 15-page plan, try these steps to upgrade the plan - 

 

HP Instant Ink - Changing Your HP Instant Ink Plan

 

If the printer is not enrolled in the 15-page plan, please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

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