Showing results for 
Search instead for 
Did you mean: 
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
New member
1 0 0 0
Message 1 of 2
Flag Post

Instant ink 4 month free trial

HP Recommended
HP 6978
Microsoft Windows 10 (64-bit)

Purchased from Staples, because they mentioned I can get 4 month free ink if I "enroll in HP Instant Ink between 7/7/19 and 9/14/19 "

I enrolled the plan today, but don't get the 4 month free promotion. Please help!


HP Support Agent
HP Support Agent
14,452 14,454 1,430 1,703
Message 2 of 2
Flag Post
HP Recommended

Hi @ggg999


Welcome to the HP Support Community. 


To better assist you - What plan did you enroll your printer in? 


For the 4-free months, you need to enroll the printer in a plan which is more than 15-pages. If you have opted for a 15-page plan, try these steps to upgrade the plan - 


HP Instant Ink - Changing Your HP Instant Ink Plan


If the printer is not enrolled in the 15-page plan, please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 


Let me know. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!


Have a great day!

I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation