Instant ink: Something went wrong - you’ve used this function to order ink too recently. Status:429

[taleleuma]

I have HP Instant ink plan on a HP Smart printer. All cartridges show depleted. No ink. Printer stopped printing.

When I request a  new set of ink (part of my HP Smart plan) via virtual chat, it gives an error:

"Something went wrong - you’ve used this function to order ink too recently. Status:429:

What's exact meaning of this error? I has ordered ink previously 32 days back as part of the plan. Am I not allowed to order once a month?

[Dragon-Fur]

@taleleuma 

Welcome to the HP English Community --

You may not order ink on a schedule.

Ink is sent when the printer notifies the service that ink is depleted and it is time for new supplies to be sent.

Review

From the Support Website  Get HP Instant Ink Support

How Instant Ink works

and

Get HP Instant Ink Support Website 

Where is my ink or toner?

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Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

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