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‎04-15-2023 04:34 AM - last edited on ‎04-15-2023 11:55 AM by Retired

HP Recommended

Hello, 

 

I have purchased a 2nd hand printer which was registered with HP instant ink. I don’t know the previous owners and do not want Hp instant ink on this printer. As I do not know the previous owners I cannot contact them to cancel their subscription,

 

I just want to buy ink when I need it and don’t want it on instant ink.
The serial number is [Personal Information Removed]

Product number V1N05B 

HP Deskjet 2632 all-in-one 

 

Category:
1 person had the same question
1 REPLY 1

‎04-17-2023 09:40 PM

HP Recommended

Hi @Hannahmacdon,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

As the account seems not disabled, you will need additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
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