Instant ink charges

[Moetl]

I paused my instant ink subscription last month, yet I still got charged in January.  Can someone point me in the right direction to speak to someone in billing?  

[Jerry_57]

Hi @Moetl,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

To address any billing concerns with your HP Instant Ink subscription, including unexpected charges after pausing your subscription, it is best to speak directly with HP Instant Ink support. Here’s how you can do that:

 

Contact HP Instant Ink Support:
 

• For Home or Home Office accounts, you can reach out to HP Instant Ink support here.
   
• For Business accounts, you can contact HP Instant Ink for Business support here.

Check Your Account:
 

• Log into your HP Instant Ink account and review any recent charges or billing history.
   
• Look for any alerts or messages that might indicate why the charge occurred.
  
  
  
  I hope this helps.

Take care and have an amazing day!
 

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Jerry_57

HP Support