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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎09-05-2022 10:21 PM - edited ‎09-05-2022 10:22 PM

HP Recommended
Product: HP DeskJet 3755 All-in-One Printer
Operating System: macOS 12.0 Monterey

I have been waiting on my ink to be delivered (completely out of black ink) and I have started using a different printer.  I have tracked the order and it is still showing en route since JULY 29th.... Please send me my order.

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-07-2022 01:25 PM

HP Recommended

@DonnaShack

 

Welcome to the HP support community.

 

I understand that the instant ink cartridge is not printing, and I am glad to assist you.

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

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1 REPLY 1

‎09-07-2022 01:25 PM

HP Recommended

@DonnaShack

 

Welcome to the HP support community.

 

I understand that the instant ink cartridge is not printing, and I am glad to assist you.

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
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