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‎01-03-2023 12:56 PM

HP Recommended
Product: HP DeskJet 4130e All-in-One Printer
Operating System: Microsoft Windows 11

Hi, I have not received the initial supply of ink cartridges for this printer. I can see they were sent but it shows as being out for delivery in early December but these have not been delivered and I have no ink. Please can you send replacements ASAP. thanks

Category:
3 REPLIES 3

‎01-06-2023 05:20 AM

HP Recommended

Hi @mobile73,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

In this scenario, I would need to know a few details regarding your Instant ink account to help you get the ink cartridges sorted.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.

 

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

 

I hope this helps resolve this issue completely,

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

Elohi_NR
I am an HP Employee
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‎01-10-2023 05:01 AM

HP Recommended

Hi, I manged to get this resolved via live chat. Thanks

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‎01-10-2023 09:00 AM

HP Recommended

Hi @mobile73

 

I'm glad to hear that and you're most welcome. Do get back to us in the future for further assistance.

Elohi_NR
I am an HP Employee
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