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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎05-03-2026 02:17 PM

HP Recommended

Hi can anyone help my HP Smart app has not recorded my instant ink page count for around 100 pages now, it will not reset even after making sure printer is online, deleting the app, making sure web services are enabled also diabled and re - enabled, reset printer to factory setting and re-adding back into smart app, I am not sure what to do as I do not know how many pages I have left and dont want to get charged for extra pages, can anyone help please

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‎05-05-2026 01:48 PM

HP Recommended

Hello @Dave11118, Welcome to the HP Support Community. 

 

Thanks for reaching out about your query regarding the HP device.

 

We appreciate the opportunity to assist you and are glad we could help work toward a resolution. We hope our support has been valuable.

Instead, use this along with your other messages

 

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Please check your inbox and provide the requested details there.

 

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Take care and have an amazing day! 

I'm an HP Employee.


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