Instant ink pause

[Pasitoaparte]

When i pause my subscription, what would happen with the rollover and current pages?

Do i have a time limit to use them?

If I need to restart my subscription before the initial request, could i do it ?

[TheOutlawed]

Hi @Pasitoaparte 

I see that you got queries regarding pausing your Instant Ink  subscription.

Depending on your printer model and plan, you might be able to pause your Instant Ink printer subscription for up to 6 months.

Some printers and plans are not eligible.

LaserJet printers and printers enrolled in Instant Ink for Business are not eligible.

During a subscription pause, your normal plan and monthly fees are suspended. You can continue to use any pages in your rollover balance.

Months paused during a trial period are lost and the trial period is not extended.

If you have a paper add-on service, it is also paused.

A subscription pause takes effect in the next billing cycle. You are charged your normal plan fee for the current billing cycle.

At the end of a pause, normal monthly billing starts again. You can pause again after two billing cycles are completed.

Regarding Rollover Pages: Your accumulated rollover pages will remain in your account. The primary benefit of a pause is that you can continue to use these rollover pages while your subscription is suspended.

In summary: You are generally able to print using your accumulated rollover pages during the pause, but you are not charged the monthly fee and do not gain new plan pages.