Instant ink plan cancellation

[LAMB6]

I have instant ink plan.  But not using it as much so just going to buy my own in future.  I still have unused cartridges from the plan. It says on the cancellation part that I can’t use the cartridges I still have from the plan.  Why would that be. They have been paid for as part of the plan. 

[Dragon-Fur]

@LAMB6 

Welcome to the HP Community --

The simple yet unpopular answer is that you were never paying for the ink.

Ink is included as part of every Print-by-Page subscription plan.

"Ink is Included" is significant when, for example, the plan is used to print high-density documents or artwork on a regular basis.

Review >>>  How Instant Ink works

and

Scroll down to What is "Free Ink"?

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HP Instant Ink Support lives to offer you a contract --

That said, Instant Ink Support is (should be) willing to answer any related questions.

Details / How-to / Contact Information

What if?

Can't stand it?

Want to skip all the reading, including important information about cancelling the contract -

Want to complain, explain, or ask for help?

Scroll down to "Your Faster option"

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What is an Instant Ink Trial?

Trial periods include a certain number of Pages per month without the monthly fee normally charged for the subscription.

For example, 6-months "free ink" is a trial period of six months for which you are not charged the monthly subscription fee for your selected plan.

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What is Instant Ink?

HP Instant Ink is a Print-by-Page subscription service for which you are charged a monthly fee for a set number of printed pages.  (Each side of the paper is counted as a separate Page.)

While there is no additional charge for the ink, the subscription is not free and does charge each month.

IMPORTANT -- Ink is supplied only with an active subscription -

After the service is terminated by you or HP, all subscription ink cartridges stop working and must (should) be returned to HP.

Selecting the right number of pages for your plan is important.

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What is "Free Ink"?

There is no extra cost for ink.

Ink is provided as part of your subscription - use a drop or use a cup full, ink is included at no extra cost.

Important

• All ink activated by the plan and all ink sent to you works as along as the trail / subscription service is active.

and

• After the initial Ink Kit is mailed out, ink is sent (only) when the printer notifies the service that ink is depleted and a shipment is needed.

and

• Subscription / Instant Ink cartridges remain the property of HP and should be returned to HP at close (termination) of the service contract.

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Who Benefits?

Instant Ink is an excellent service for those who print regularly, print high-density documents or artwork, or perhaps print lots of homework.  For example, those who benefit the most include Teachers, musicians, writers who like hard copy, large families, small business offices, community centers, churches, and others who love -- or need -- to print on paper.

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Instant Ink - Cancellation

It is important that you understand the Instant Ink cancellation / termination process and your responsibilities.

 >>> Open and read >>>  Cancel your account

Review >>> HP Instant Ink - Cancel Your HP Instant Ink Service

Section Cancel your account

Video – Cancel HP Instant Ink

 How to unsubscribe or cancel HP Instant Ink subscription

What if?

  HP Instant Ink - Stopping a cancellation

  Why am I unable to print with HP Instant Ink cartridges?

 Enrolled and Not Enrolled – Ink cartridges

 How do I fix cartridge errors associated with printer enrollment?

Recycle HP Instant Ink Cartridges / Subscription Cartridges

 HP Instant Ink - Recycle HP Instant Ink Cartridges

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What to do?

Contact Instant Ink Support --

Ask about current promotions and / or any issues you have now.

OR

Wait in the Community for an agent to find and respond to your question(s).

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Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

Review >>>  How Instant Ink works

 -- No Joy? 

Review - Self Help and Contact Information 

 HP Instant Ink Support Website 

Instant Ink Website - Information and Contract Enrollment

  HP Instant Ink - Website > Support, Enroll, FAQ  --

Click the Flag to change to your region

Remember to check at the bottom of the page(s) you visit for "Flag" (Country / Region) and other important information that designates the page as an HP website.

Comments, questions, objections, or need information not found online?

Your faster option

Active subscription?

Contact Instant Ink Support from within your Instant Ink Account

OR

Contact the team at  HP Instant Ink Support during business days and hours available in your region.

Reminder

• Where available as an option, the phone number will display when the office is open for business.
• Check to see when to call.
• Wait times can be long.

OR

Choose to continue to wait here in the HP Community for an agent to find and respond to your question.

When necessary, Agents can access private information.

Waiting is not faster – our HP Community is not  HP Instant Ink support  – Waiting generally works.

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

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