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Featured blog article:

Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
HP OfficeJet 8015e All-in-One Printer

Cancelled my Instant-ink plan to go to an all-in plan with a new printer.

I gave my old printer away.

Received message from HP that I can't print with their ink cartridges anymore.

I don't have the printer.

What can I do?

 

1 REPLY 1
HP Recommended

Used, or unused HP Instant Ink cartridges cannot be used in a new or replacement printer.[ref_1, ref_2]

 

  • Digital Locking: Instant Ink cartridges are embedded with microchips that digitally lock to the specific printer and account they were originally assigned to.[ref_1, ref_2]

 

 

  • Subscription Ownership: Under the HP Instant Ink Terms of Service, HP retains ownership of the subscription cartridges, and they will only function with the designated printer in your service account.
  • Error Messages: Inserting an Instant Ink cartridge into a different or replacement printer will trigger an "Incompatible Cartridge" or ink system error, even if the cartridges are unopened.[ref_1, ref_2]

at one time HP used to provide envelopes to allow cartridges to be returned or recycled.  You might check and see if you have any but possibly that program was canceled.

 

I took some empty HP toners to an office depot and they had to check with management to see what to do. Seems no one is bothering to recycle anymore.

 

Sorry!

 


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