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Hello,

my mother got a bundle deal on a new notebook pc and printer that came with a bunch of different codes. One of which is a prepaid $20 instant ink card. When we recieved it the card was sliding around being crushed in the box with the other stuff. It has a bend over one part of the code and the scratch off piece was barely holding on in small places here and there from where it was moving around in shipping.,

 

3 of the PIN code number/letters are unreadable due to the damage. I think I can make out one of them from what I can read but the other 2 are either bent up so badly or ripped up from the scratch part being knocked off in shipping that I can’t make out those 2 numbers/letters. Is there any way to recover them or are we out of luck unless we do trial and error hoping to get the combination right? 
thank you 

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Hi @Gamerguy85 

Welcome to the HP Support Community. 

Thank you for posting your query. I will be glad to help you.

 

To validate your instant ink subscription, we need some information related to instant ink. This information cannot be shared on a public post.

 

I have sent you a private message to get this information. Please reply to this in a private message.

 

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

Treeko

HP Support


I am an HP Employee

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