cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP+ PLANS: INK AND TONER..
New member
2 1 0 0
Message 1 of 4
142
Flag Post

Instant ink renewal program

HP Recommended
Officejet 5255

What if I don't want to be enrolled in the Instant ink program? I barely use this printer and it's not worth paying the monthly fee but I want to be able to use it when I need it, except on those rare occasions. If this is the case I want my money back. This could go two ways, either let me print or I start leaving reviews about a HUGE scam y'all are providing. 

3 REPLIES 3
HP Support Agent
HP Support Agent
17,120 17,119 1,148 1,361
Message 2 of 4
Flag Post
HP Recommended

@Schultz08, Welcome to the HP Support Community!

 

If you do not wish to be enrolled in Instant Ink, you can cancel enrollment in HP Instant Ink at any time without penalty.

To know how, refer o this document - Cancel Your HP Instant Ink Service

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

0 Kudos
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

My question is can I still print AFTER I end my service? Are there ink cartridges that I can purchase for the printer that are not the Instant Ink cartridges that I can use or did I just purchase a big fat expensive paper weight?

0 Kudos
HP Support Agent
HP Support Agent
17,120 17,119 1,148 1,361
Message 4 of 4
Flag Post
HP Recommended

@Schultz08

 

Yes, you can print using regular HP ink cartridges that you get in stores. You cannot use Instant Ink cartridges once the service is cancelled. 

 

Hope this answers your query.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation