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‎03-12-2023 10:24 AM

HP Recommended
Product: HP ENVY 7640 e-All-in-One Printer
Operating System: macOS 10.14 Mojave

Why does instant ink set rollover pages to zero at the beginning of each billing cycle?

I had 32 at the end of last billing cycle and it should be even more now, as I did not use all 100 pages.

Category:
1 REPLY 1

‎03-16-2023 02:02 AM

HP Recommended

Hi @mikeyg4567,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I would need to know a few details regarding your Instant ink account to help you get the ink cartridges sorted. Since the instant ink account details are confidential, please send me the required information via private message.  

 

Please click on it. I hope this helps resolve this issue completely, Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say

 

Take care and have a great day ahead!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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