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HP Recommended

Deakjet 4220e will not complete set up

1 REPLY 1
HP Recommended

Hi @Les1295,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If your HP DeskJet 4220e is not completing the setup process, here are some steps you can take to troubleshoot and resolve the issue:
 

  1. Check Connections:
    • Ensure that the printer is properly plugged into a power source and turned on. The power light should be lit.
       
  2. Use the HP App:
  3. Ensure Network Connectivity:
    • Ensure your device (computer, smartphone, or tablet) is connected to the same Wi-Fi network you wish to connect the printer to.
    • If setting up wirelessly, move your printer closer to the router to ensure a strong signal.
       
  4. Restart Devices:
    • Restart your printer, computer, or mobile device and your Wi-Fi router. This can clear temporary connection issues.
    • Unplug the printer, wait 60 seconds, and plug it back in.
       
  5. Perform a Factory Reset:
    • If setup issues persist, you may want to perform a factory reset on your printer by pressing and holding the "Cancel" button and the "Wireless" button for 5 seconds. This will reset network settings, which can resolve connectivity issues.
       
  6. USB Setup (if applicable):
    • If wireless setup fails, try setting up the printer via a USB connection, if applicable, and then attempt to switch to Wi-Fi.
       
  7. Firewall and Security Settings:
    • Temporarily disable any firewall or antivirus software on your computer during the setup process, as these can sometimes block the connection.
       
  8. Update Firmware and Drivers:

Following these steps should help you complete the setup process for your HP DeskJet 4220e printer. 

 

I hope this helps.

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

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