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‎09-08-2022 09:01 PM - last edited on ‎09-09-2022 06:37 AM by Retired

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Hi all, I have a current instant ink subscription. My colored ink was shipped out on the 1st and isn’t scheduled to get here until the 15th. Unfortunately, I can’t wait that long since i need to print out some artwork urgently. My colored ink is fully out and i was wondering if there was anyway to get reimbursed if i have to buy ink in person because my subscription shipped out very delayed? I tried chatting with the support bot who was entirely unhelpful. Is there any way to get in touch with a live instant ink rep? 

1 person had the same question
1 REPLY 1

‎09-13-2022 05:58 AM

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Hi @Cassirose18,

 

Welcome to the HP Support Community. 

 

I understand that you are looking for reimbursement. I'd like to help!

I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.

 

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

 

I hope this helps resolve this issue completely,

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
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